Thing 6; Chat

I am a dinosaur from the time BC (before computers).  I do not own a cell phone and have never had the desire to chat or IM.  I still use a VCR.  I am from the old school of face-to-face communication in reference service.  The problems I see in communicating through IM is that answers can be more complex than can be communicated in any sort of tweets or short answers.  :(